Consumer Protection Act

Are eateries taking service charges illegally?

On Monday, the government said that eateries were illegally charging service tax from consumers. The eateries association, on its part, has denied it. Are eateries taking service charges illegally?

Revised definition of e-commerce entity has been a bone of contention

A bench of Justices D Y Chandrachud and B V Nagarathna noted that a similar legal issue is pending adjudication in another case and tagged the matter along with it

Initially, e-filing will be possible only for disputes

The draft guidelines, on which govt has sought public comments by September 18, are applicable to companies whose products or services are advertised as well as to advertisement agencies and endorsers

Earlier it took 4-10 years. But with a five-fold increase in pecuniary jurisdiction, it could now take 15-25 years for a case to be decided

The additional secretary in the Department of Consumer Affairs, Nidihi Khare, has been given the charge of chief commissioner

The new Act will introduce product-liability legislation and regulate online players more stringently

Thanks to the Consumer Protection Act, 2019, which was fully notified earlier this month, endorsers have the responsibility now to check out the veracity of a brand's claims

New Consumer Protection Act lays down rules, fixes penalty

According to the rules, e-commerce players will have to display the total 'price' of goods and services offered for sale along with break-up of other charges

A farmer who is offered seeds by a company with a promise to buy back the harvest at a higher rate is a "consumer", according to Consumer Protection Act

Industry promised to strengthen self-regulatory mechanism and adopt best global practices in its businesses to protect consumers interest

In a recent case in Andhra Pradesh, State Commission held that an electric company can be held negligent if it fails to perform its pubic duty

The tribunal's observations came while dismissing a batch of petitions filed by some students against different universities, colleges and educational institutes.

The Commission observed that there was no dispute that death benefit was available under the policy.

Churn in celebrity endorsement market could grow

When a complaint falls within the framework of the Consumer Protection Act, and has been filed within the limitation period, the forum is duty bound to adjudicate

If a project is held up due to theft, an insurance company cannot claim it as 'cessation of work'

A landower entrusting his land to a builder is availing a service which is amenable under the Consumer Protection Act